THE FRENCH SERVICE EXCELLENCE PROGRAM

THE PRIVILEGE OF SERVICE

PROGRAM OVERVIEW

What truly sets The French Beauty Academy apart is the French’s unique transformative approach to the education experience, taking students beyond just learning the practical skills of beauty therapy and makeup artistry. Our students graduate confident and job ready by completing our diamond standard service excellence program. A program specifically designed to better prepare students for work in a luxury salon environment.

This exclusive personal development training program teaches students the value of presentation, language, deportment, self-awareness, manners and grace. The program’s intention is to help students recognise their personal potential and give them the very best life and learning experiences alongside their practitioner training to ensure that each French graduate is equipped with the essential personal attributes anticipated by clients in a luxury service environment.

Through this highly transformative process, French Educators mentor students on a journey of personal growth to become confident, compassionate and motivated individuals; ready, willing and able to turn their dreams into reality, and ensuring that our graduates are the preferred choice for beauty, health and wellness practitioners in the salon, retail and medi-spa sectors.

From our Academy Founder, Sherelle French

“Soon after I took over The Academy, it became apparent to me that there was a significant gap between what training colleges teach and what industry needs. I began by listening to salon, spa and wellness practitioners and employers all around the world. From Australia, Thailand, India, Italy, the UK … I heard the same story time and time again and it all centred on attitude rather than aptitude: the graduates produced by the majority of training colleges lacked the finesse, confidence, communication skills, deportment and presentation required to work in a luxury service environment. We are determined to change the face of beauty education by incorporating these key professional development attributes; combining them with a journey towards personal growth that would equip our graduates, not just for a long, meaningful career, but for a life lived with purpose and passion. We are, in effect, building a finishing school for the soul.”

Sherelle French – Academy Founder

FROM OUR STUDENTS

As a graduate of The French Beauty Academy, I can honestly say that choosing to study my Beauty Therapy Diploma there was the best decision I have ever made. Not only did I learn everything I needed to know about my career from the amazing educators, I also learnt valuable things about myself and was able to grow and spread my wings. I started the course lacking confidence as a shy, nervous girl who had trouble coming out of her shell under any circumstance. The French Beauty Academy helped me realise that it’s okay to make mistakes and that the academy was the perfect place to make them, because you grow so much more by making mistakes and learning from them.

From day one stepping foot into The French Beauty Academy, I instantly felt the feeling of nurture and care within the campus environment, quickly feeling like I was truly part of a second family. I felt encouraged and motivated to work hard, dream big and really focus on believing in myself. As part of this journey I was lucky enough to be surrounded by the most inspirational bunch of people, who displayed their support in every way possible, not only teaching us the skills we need for industry but more so life skills and how to be comfortable in our own skin with who we are as people. The French Beauty Academy has truly changed my life and has given me the greatest gift of all, the gift of a bright future.

Deciding to study at The French has been the best decision I’ve ever made! Since day one of my studies I have felt completely welcome and accepted by my fellow students, my teachers and every single person I’ve crossed paths with at the school. All my teachers have been extremely encouraging, passionate about what they are teaching and show a genuine care for us students not just with our study but with our personal life as well. Walking onto campus you feel welcome and every staff/educator you pass in the hall says hi and asks how you are.. you honestly feel kindness from everyone. I am studying the dual diploma at Robina which includes a service excellence program and I feel this really makes The French shine out of all competitors as the program focuses on your inner beauty; mental health, self confidence/acceptance, compassion, etiquette just to name a few. One thing I love about the school is that they’re passionate about helping you become the best version of yourself before you graduate. If you are thinking about enroling into The French Beauty Academy I strongly suggest setting up a campus tour and meeting some of the amazing girls I’ve met at Robina. If beauty is your passion, this decision will be the best you’ve ever made :)x

THE JOURNEY OF TRANSFORMATION

Preparing You For The
Best Jobs In Industry

More than any other industry, the client experience of wellness and beauty treatments is framed by their unique personal interaction with the practitioner. It is an exchange that demands the utmost trust, discretion, sensitivity and compassion.

The Academy’s innovative Service Excellence Program meets industry, workforce and vocational needs to promote readiness for the industry on multiple levels, ensuring French graduates exemplify the premium standards anticipated by patrons in a luxury service environment and needed by industry.

The competency skills and knowledge learnt in this program are transferable and not necessarily industry specific so they can be translated into any work environment and support the development of ‘Employability’ skills in our graduates.

How These Frenchies Found Their “Why”

“We delight in the beauty of the butterfly, but rarely admit the changes it has gone through to achieve that beauty.”
Maya Angelou

Our Outstanding Industry Reputation

“The French Beauty Academy is the Australian Beauty education pioneer that the beauty,spa and aesthetics leaders and visionaries have been waiting for. For many years, under its former title and mandate, the Academy has produced some of the finest beauty, spa and wellness therapists in Australasia. I am a proud advocate of The French Beauty Academy and highly recommend you consider their personalised education and graduates for employment.”

Kirien Withers – Director, Spa Guru Consulting, Publisher SPA+CLINIC magazine

“I find The French Beauty Academy students to have the highest standard of professionalism and skills for new therapists. When I take a student as a new employee, I am confident that the school will send me only spa therapists who are passionate about the industry, have commitment to excellence, are highly polished and who quickly become an asset to our business. I would not hesitate to recommend The Academy to any other five star establishment who is looking for exceptional spa therapists.”

Victoria Ramage – Spa Manager, Cabarita Ocean Health Retreat